Which WooCommerce booking plugins work with Helm?

Helm's webhook integration works with any WooCommerce booking plugin that supports standard WooCommerce order webhooks, including WooCommerce Bookings, Amelia, and similar plugins. The key requirement is that booking data is included in the order webhook payload.

Do I need technical knowledge to set up the integration?

Basic WooCommerce admin familiarity is helpful. The setup involves configuring webhooks in WooCommerce settings and mapping fields in Helm. If you've installed a WooCommerce plugin before, you can handle this. Helm's documentation walks through each step.

Can Helm write data back to WooCommerce?

Currently, Helm reads booking data from WooCommerce. Guide assignments and operational updates are managed within Helm and communicated to guides via Helm's notification system and calendar sync. Booking status changes in WooCommerce (like cancellations) do sync to Helm.

What about refunds and cancellations?

When a WooCommerce order is refunded or a booking is cancelled, the webhook notifies Helm. The corresponding tour slot is updated and any assigned guide is notified of the change automatically.

Helm + WooCommerce

How Helm works with WooCommerce

You sell tours through your own WordPress site with WooCommerce. Helm turns those bookings into an organized operation — automatic guide assignment, schedule management, and team notifications without leaving WordPress behind.

Helm is tour operations software — scheduling, OTA sync, and team coordination in one platform.

Try Helm for free

39%

of all e-commerce sites run on WooCommerce

BuiltWith

OTA commission on direct WooCommerce bookings

€0

to start using Helm with your WooCommerce store

Webhook-based real-time sync

WooCommerce fires a webhook the moment a booking is placed, updated, or cancelled. Helm receives it instantly — no polling delays, no scheduled imports.

Custom field mapping

Map your WooCommerce booking fields (tour date, participant count, selected language, pickup location) to the corresponding Helm fields so your operational data is always structured correctly.

Direct-sale operations management

Your direct website bookings get the same operational treatment as OTA bookings — qualification matching, guide assignment, and change cascading all work identically.

How it works

Install the Helm webhook plugin or configure WooCommerce webhooks

Set up outgoing webhooks in your WooCommerce store that fire on booking creation, update, and cancellation events. Point them at your Helm integration endpoint.

Map booking fields to Helm

Configure how your WooCommerce booking data (product, date, time, participants, custom fields) maps to Helm experiences and tour slots.

Bookings flow in automatically

When a customer completes checkout on your WordPress site, the booking details are sent to Helm via webhook and appear on your scheduling board within seconds.

Manage operations in Helm

Assign guides, check qualifications, and coordinate your team from Helm. Your WooCommerce store handles the sale; Helm handles everything after.

Keep your direct sales channel

Many operators prefer selling through their own website to avoid OTA commissions. Helm gives those direct bookings the same operational infrastructure that OTA bookings get.

No platform lock-in

WooCommerce is open-source, and Helm uses standard webhooks. You're not locked into a proprietary ecosystem — switch or extend your booking setup anytime.

Unified schedule across all channels

If you sell through both WooCommerce and OTAs, all bookings end up on the same Helm board. One place to see your entire operation, regardless of where the booking originated.

Automated post-checkout operations

The gap between 'customer paid' and 'guide is assigned and briefed' shrinks from hours of manual work to seconds of automated processing.

Why tour operators connect WooCommerce to Helm

Tour operators who sell through their own website — whether using WooCommerce Bookings, Amelia, or another booking plugin — often end up with a disconnect between the sale and the operation. The booking comes in, maybe an email notification fires, and then someone has to manually figure out which guide to assign, check their availability, and send them the details.

Helm bridges that gap with a webhook-based integration. The moment a WooCommerce order is completed, the booking data arrives in Helm, mapped to the right experience and ready for guide assignment. There's no batch import step, no CSV download, no 'I'll process the bookings in the morning' delay.

This is especially important for operators who sell across multiple channels. Your WooCommerce direct bookings and your OTA bookings (via Bókun or other integrations) all land on the same Helm scheduling board. One view, one set of operational rules, one place to manage your guides.

The integration respects the flexibility that draws operators to WooCommerce in the first place. Your WordPress site, your booking plugin, your checkout flow — all stay exactly as they are. Helm just adds the operations layer that WordPress wasn't designed to handle.