Do I need a specific Bókun plan to use the Helm integration?

The integration works with any Bókun plan that provides API access. Most Bókun plans include API access by default. You'll need your Bókun API key, which you can generate from your Bókun account settings.

How quickly do Bókun bookings appear in Helm?

Bookings typically sync within a couple of minutes. Helm polls the Bókun API at regular intervals, so new bookings, modifications, and cancellations are reflected in your schedule shortly after they occur in Bókun.

Can I still use Bókun for availability management?

Yes. Helm doesn't modify your Bókun availability or product settings. It reads booking data from Bókun and layers on operations management. Your Bókun setup — products, pricing, availability windows — remains unchanged.

What happens if I disconnect the integration?

Your existing data in both systems is preserved. Bookings already synced to Helm remain on your schedule. New Bókun bookings simply stop flowing into Helm until you reconnect.

Helm + Bókun

How Helm works with Bókun

Bókun handles your reservations and product listings. Helm handles your operations. Connect once and every booking flows straight into your scheduling board — with guide assignments, qualifications, and change cascading built in.

Helm is tour operations software — scheduling, OTA sync, and team coordination in one platform.

Try Helm for free

< 2 min

average sync time from Bókun booking to Helm schedule

100%

of Bókun booking fields synced including custom fields

manual data entry required after initial setup

Real-time booking sync

New bookings, modifications, and cancellations in Bókun are automatically reflected in Helm. No CSV exports, no copy-pasting between tabs.

Qualification-aware guide assignment

Helm matches incoming Bókun bookings to guides based on language, certification, and experience — going deeper than Bókun's built-in resource types.

Change cascading

When a booking changes in Bókun — time shift, participant count update, cancellation — Helm automatically notifies affected guides and updates their calendar.

How it works

Connect your Bókun account

In Helm's integration settings, authenticate with your Bókun API credentials. Helm establishes a secure connection to your Bókun instance.

Map your products to Helm experiences

Link your Bókun products to corresponding experiences in Helm. This tells Helm which guide qualifications and operational rules apply to each product.

Bookings sync automatically

As bookings come in through Bókun — whether from direct sales, Viator, or other connected OTAs — they appear on your Helm scheduling board in near real-time.

Assign guides and manage operations in Helm

Use Helm's scheduling tools to assign qualified guides, check availability, and handle day-of logistics. Guides receive their assignments via Helm or Google Calendar sync.

Changes cascade automatically

When bookings are modified or cancelled in Bókun, Helm updates the schedule and notifies affected guides — no manual chasing required.

Eliminate double data entry

Stop copying booking details from Bókun into spreadsheets or messaging apps. Every reservation lands in your operational schedule automatically.

Faster guide assignment

See which qualified guides are available the moment a booking comes in. Assign directly from the Helm board instead of cross-referencing spreadsheets.

Fewer missed changes

When a booking time changes in Bókun at 10 PM, the affected guide gets notified immediately — not when someone remembers to check the inbox the next morning.

Keep Bókun as your booking engine

Helm doesn't replace Bókun. It adds a dedicated operations layer that goes beyond Bókun's built-in tools: advanced guide management, multi-attribute qualification matching, and real-time team coordination.

Why tour operators connect Bókun to Helm

Bókun is an excellent platform for managing reservations and distributing products across OTAs. But once a booking is confirmed, the operational work begins — assigning the right guide, checking qualifications, coordinating logistics, handling last-minute changes. That's where most operators fall back on spreadsheets, WhatsApp groups, and manual processes.

Helm picks up exactly where Bókun leaves off. By syncing bookings automatically, Helm gives operations managers a single board where they can see every upcoming tour, which guides are available and qualified, and what needs attention. No more switching between Bókun and a spreadsheet to figure out who's running tomorrow's walking tour.

The integration is particularly valuable for operators running multiple products across different channels. Whether a booking comes through Bókun's direct widget, through Viator, or through another connected OTA, it flows into the same Helm scheduling board with the same operational rules applied.

For teams that have outgrown manual scheduling but aren't ready for a heavy enterprise system, the Bókun-Helm combination gives you professional-grade operations without replacing tools that are already working. Bókun stays your booking engine. Helm becomes your operations hub.