Peak Season Readiness Check
Are you ready for the rush? Check your operational preparedness in 2 minutes.
0/ 20 (0%)
Not Ready
You have significant gaps. Peak season will be stressful without preparation.
0%
Recommendations
- Staffing & SchedulingI know exactly how many guides I need for peak season
- Staffing & SchedulingAll guides have confirmed their availability for the season
- Staffing & SchedulingI have backup guides for every experience type
- Staffing & SchedulingMy scheduling system can handle 2x current volume
- Booking & OTA ManagementAll OTA channels are synced and up to date
- Booking & OTA ManagementI have a process for handling booking changes within 24h
- Booking & OTA ManagementOverbooking protection is in place across all channels
- Booking & OTA ManagementGuide assignments happen automatically or within minutes
- CommunicationGuides receive assignments with all details they need
- CommunicationLast-minute changes reach affected guides instantly
- CommunicationGuests receive timely pre-tour communications
- CommunicationI have a clear escalation path for day-of issues
- Operations & LogisticsEquipment and vehicle allocation is pre-planned
- Operations & LogisticsMulti-language coverage is confirmed for all experiences
- Operations & LogisticsI can view the full daily operations picture at a glance
- Operations & LogisticsHistorical data informs my capacity planning
- Contingency PlanningI have a weather cancellation policy and workflow
- Contingency PlanningNo-show and last-minute cancellation procedures exist
- Contingency PlanningGuide illness/absence backup plan is documented
- Contingency PlanningPeak season overtime and compensation rules are clear