How Helm will complement Peek Pro
Peek Pro handles your bookings, checkout optimization, and point-of-sale. Helm handles everything after — guide scheduling, qualification matching, change cascading, and team coordination. Here's how operators will use Helm with Peek Pro when the integration launches.
Helm is tour operations software — scheduling, OTA sync, and team coordination in one platform.
6%
typical Peek Pro fee per online booking
Peek.com
0
guide scheduling features built into Peek Pro
Free
Helm plan available with 2 seats for small teams
Fill the Peek Pro operations gap
Peek Pro excels at checkout conversion, upsells, and dynamic pricing. But it has no guide management, no qualification matching, and no team coordination tools. Helm adds exactly those capabilities.
Planned booking import and sync
The planned integration will import your Peek Pro bookings into Helm via API. Each booking will be mapped to a Helm experience with the appropriate operational rules.
Parallel workflow
Peek Pro will remain your booking and customer-facing system. Helm will run alongside it as your internal operations platform — your team will use Peek Pro for reservations and Helm for scheduling.
How it works
- 1
When Peek Pro integration launches, connecting will be simple
You'll connect Helm to your Peek Pro account using API credentials. Helm will configure the data sync to pull booking information from your Peek Pro dashboard.
- 2
Map your Peek Pro products to Helm experiences
You'll link your Peek Pro products (tours, activities) to corresponding Helm experiences. Each mapping will include the guide qualifications, scheduling rules, and operational requirements.
- 3
Bookings will sync to your Helm board automatically
As bookings come in through Peek Pro — whether from your website, walk-ins, or kiosk — they'll appear on your Helm scheduling board ready for guide assignment.
- 4
Run operations from Helm
You'll assign guides based on availability and qualifications, notify your team of assignments, and manage changes. Peek Pro will stay your booking system; Helm will become your operations hub.
Add operations without replacing your booking system
Peek Pro is deeply embedded in many operators' workflows — smart checkout, POS, payment processing. Helm won't ask you to rip that out. It will add the operations layer on top.
Guide qualification matching that Peek Pro lacks
Peek Pro has basic resource management but doesn't match guides based on language, certification, or experience level. Helm will fill this gap with a purpose-built qualification system.
Team coordination beyond the booking
Peek Pro tells you what's booked. Helm will tell you who's running it, whether they're qualified, what they need to know, and will automatically keep them informed of changes.
Free tier covers small teams
Helm's free plan supports 2 seats — enough for a small operator to get started. The Growth plan at €30/month adds more seats and features as you scale.
Why Peek Pro operators will add Helm for operations
Peek Pro has built a compelling product around checkout optimization and revenue maximization. Smart upsells, dynamic pricing, and a slick POS system help operators get more from every customer interaction. For the booking and revenue side of the business, it's a strong tool.
But the moment a customer completes that optimized checkout, a different problem begins. Who runs the tour? Is the right guide available? Do they know about the 8-person group that just booked? These are operations problems, and they're exactly what Helm solves.
The planned Helm-Peek Pro integration will create a natural division of labor: Peek Pro handles the booking lifecycle (checkout, payment, upsells), and Helm handles the operations lifecycle (guide assignment, qualification matching, schedule coordination, change management). Two tools, each doing what they do best.
For operators already invested in Peek Pro, this approach is particularly appealing because it won't require a platform migration. Your Peek Pro setup — smart checkout, POS, dynamic pricing — stays exactly as is. Helm will sit alongside it, adding the scheduling and coordination capabilities that Peek Pro operators have been building in spreadsheets and WhatsApp groups.
Stop managing your tours from a spreadsheet and a group chat—there's a better way.
Helm replaces the patchwork of tools tour operators rely on with one purpose-built platform for everything that happens after a booking.
Try Helm for free
Frequently asked questions
Ready to replace the patchwork?
Start for free with 2 team seats. No credit card required.