How long does it take to set up Helm for my operation?

Most operators are up and running within a day. Import your guide roster, connect your OTAs, and start scheduling. There's no complex configuration or training period — if you can use a calendar app, you can use Helm.

Will my guides need to change how they work?

Minimally. Guides receive notifications through familiar channels (email, Google Calendar, push notifications). They confirm assignments with one tap. The learning curve is measured in minutes, not days.

Can I try Helm without committing?

Yes. The Free plan supports up to 2 seats with core features — scheduling, OTA sync, guide management. No credit card required. Upgrade to Growth (€30/month) when you need more seats or advanced features.

What if I need help migrating from my current setup?

Helm's onboarding support helps you import guide data, connect OTAs, and configure your operation. Most operators complete the transition in a single session without disrupting ongoing operations.

Operations Managers

Built for the person who holds it all together

You're the one juggling guides, bookings, OTAs, and last-minute changes every single day. Helm gives you one platform that actually matches the complexity of your job.

Helm is tour operations software — scheduling, OTA sync, and team coordination in one platform.

Try Helm for free

50-60h

typical weekly hours for tour ops managers in peak season

Industry estimates

50%+

of an ops manager's day typically spent on reactive firefighting

6.3

average tools used daily by tour operations managers

Single operational dashboard

Every tour, every guide, every booking, every conflict — in one view. Stop toggling between OTA dashboards, spreadsheets, WhatsApp, and calendars.

Proactive alerts

Get notified about coverage gaps, unconfirmed assignments, and capacity issues before they become fires. Manage by exception, not by constant checking.

Decision-ready information

When a guide cancels, see the impact, available replacements, and suggested reassignment in seconds. Make confident decisions instead of panicked phone calls.

The tour operations manager's impossible job

If you're a tour operations manager, your job description is simple: make sure every tour runs perfectly. The reality is anything but. You start the day checking OTA dashboards for overnight bookings. You cross-reference with the schedule spreadsheet. You text guides to confirm availability. You handle the 7 AM sick call. You reassign tours, notify affected guides, update the calendar, and message the team — all before 9 AM.

The problem isn't that the job is hard. The problem is that the tools don't match the complexity. You're doing operations management with consumer tools: Google Sheets for scheduling, WhatsApp for communication, Google Calendar for guide notifications, and browser tabs for each OTA. Each tool does one thing; your job requires all of them to work together in real time.

Helm was designed by people who've lived your exact workday. The dashboard shows your entire operation at a glance: today's tours, staffing status, unconfirmed assignments, incoming bookings, and active alerts. When something changes, the impact analysis shows you exactly what's affected and suggests the smallest possible fix. One platform replaces the six tools you're currently juggling.

The biggest shift operators describe isn't saving time — it's moving from reactive to proactive. Instead of discovering problems when they explode, you see them building. Instead of spending peak season in firefighting mode, you spend it making decisions. The 60-hour weeks don't become 40-hour weeks overnight. But the hours shift from panic to planning, and that changes everything.